KWAME FIDELITY
The “Kwame-Fidelity” program is an exclusive initiative designed to enhance the experience of Kwame’s valued customers by simplifying the process of subscribing to the services offered by Kwame. This program covers a comprehensive range of benefits, starting with strategic promotion plans, aimed at providing increasing financial advantages based on the quantity purchased.
“Kwame-Fidelity” extends to ongoing support during the selection and purchase of services, ensuring that customers are fully informed and assisted at every stage of the process. This support includes regular updates on any changes to the services offered by Kwame, ensuring that customers are kept up to date and informed of all relevant developments.
The “Kwame-Fidelity” program will establish a long-lasting and collaborative relationship, offering ongoing support and valuable information to ensure satisfaction and full enjoyment of Kwame services. We are committed to elevating the customer experience by providing not only quality products and services, but also personalized and proactive service throughout their journey with us.
Requirements
Already subscribed to an A.L.A KWAME EXPRESS service
- Be registered in the A.L.A KWAME EXPRESS customer database
Loyalty Levels
Earn points based on the amount spent on each service.
Bronze
(0-300 points)
- Cumulative discounts: 5% discount on services for every 50 points.
- Access to exclusive quarterly promotions.
- Extra points on the customer's birthday: +20 points.
Gold
(301-500 points)
- Cumulative discounts: 10% discount on services for every 50 points.
- Exclusive service package offers.
- Early access to special events.
- Extra points on the customer's birthday: +50 points.
Diamond
501+ points
- Cumulative discounts: 15% discount on services for every 50 points.
- Free service or product for every 300 points (depending on the provider).
- VIP benefits, including priority services and dedicated customer service.
- Personalized offers based on customer preferences.
- Monthly discounts of 10%
- Extra points on the customer's birthday: +75 points.
FAQ
What are my options?
- New customers only have the bronze option.
- Normal customers have the option of bronze and gold.
- Regular customers simply have the Diamond option
Can I switch to a different plan?
Yes, you can! But changing plan means restarting within this promotion plan.
Do you offer non-disclosure signature?
We have the best confidentiality signature system to safeguard our clients’ safety and comfort.